BioBird focuses on ingredient-led formulations designed for everyday skincare routines. Our products combine carefully selected ingredients with practical routines to help you build consistent skincare habits.

Most BioBird products are formulated for normal, oily, dry, combination, and sensitive skin. We recommend reviewing the product directions and performing a patch test before first use.

Yes. BioBird products are cruelty-free and are not tested on animals.

Yes. BioBird products are formulated based on skin and hair concerns rather than gender, making them suitable for adults of all genders.

BioBird products are manufactured in India under established quality standards. Refer to individual product packaging for manufacturing details.

BioBird Sunscreen offers broad-spectrum SPF protection against UVA and UVB rays. Refer to the product page for the exact SPF rating and usage instructions.

BioBird Sunscreen is formulated to blend easily into most skin tones with little to no visible white cast when applied evenly.

Yes. Daily sunscreen use helps protect your skin from UV exposure. Apply it as the final step of your morning skincare routine and reapply as needed, especially if you spend time outdoors.

Yes. Its lightweight texture is suitable for oily, combination and acne-prone skin. Always choose products appropriate for your skin type and perform a patch test if needed.

Yes. Allow your sunscreen to absorb for around 10–15 minutes before applying makeup.

Apply 2–3 drops to clean, dry skin after cleansing. Follow with moisturizer. In the morning, finish your routine with sunscreen.

Regular use may help improve the appearance of uneven skin tone and post-acne marks. Individual results vary depending on skin type and consistent use.

Yes, but we recommend performing a patch test first and introducing the serum gradually into your skincare routine.

Yes, and we recommend it. Apply the serum first, let it absorb, then follow with sunscreen. Vitamin C supports a brighter, more even-looking complexion, while sunscreen protects your skin from the UV exposure that causes dark spots in the first place — the two work best together.

Many skincare ingredients require consistent use over several weeks. Visible improvements vary depending on your skin concern, routine, and individual skin type.

Rosemary oil is widely used in haircare routines to support healthier-looking hair and improve overall scalp care when used consistently. Results vary between individuals.

It is generally recommended to use Rosemary Hair Oil 2–3 times a week. Massage it gently into your scalp and hair, leave it on for a few hours or overnight if comfortable, and then wash it off with a mild shampoo for best results.

Yes, Rosemary Hair Oil is suitable for both men and women.

Yes. We recommend performing a patch test before first use, especially if your scalp is sensitive or recently treated.

For best results, leave it on for at least 1–2 hours or overnight, depending on your comfort and the product instructions. Wash it off thoroughly after use.

Regular cleansing with Skin Glow Soap may help remove impurities and support brighter-looking skin as part of a consistent skincare routine.

Yes, Skin Glow Soap is safe for daily use. It gently cleanses the skin while helping maintain its natural moisture, making it suitable for most skin types. If you have sensitive skin or a specific skin condition, we recommend performing a patch test before regular use.

Yes, if indicated on the product instructions. Avoid the eye area and discontinue use if irritation occurs.

Orders are typically delivered within 3–7 business days, depending on your delivery location.

A tracking link is shared with you by email/SMS as soon as your order is dispatched. Use it to follow your parcel until delivery.

We accept UPI (Google Pay, PhonePe, Paytm and others), credit and debit cards, net banking, popular wallets, and Cash on Delivery on eligible orders. All available options are shown at checkout.

Yes, Cash on Delivery is available on most orders. Availability depends on serviceability at your delivery location — if your pincode is eligible, you'll see the option at checkout.

Yes. All online payments are processed through a secure, encrypted payment gateway. BioBird never stores your card or banking details on our servers.

Any COD handling fee, if applicable, is clearly shown in your order summary before you place the order — there are no hidden charges.

Failed transactions are usually reversed automatically by your bank within 5–7 business days. If the amount is not refunded by then, contact our support team with your transaction details and we will help resolve it.

Please refer to our official Returns & Refund Policy for complete terms and eligibility.

If you receive a damaged product, please contact our customer support team within 48 hours of delivery. Share your order details along with clear photos of the damaged product to help us review and resolve your request as quickly as possible.

You can contact our customer support team through our Contact page. Simply fill out the contact form with your name, email address, phone number, and message, and our team will get back to you as soon as possible. Visit our Contact page for assistance.